Information on Returns

Kokoon offer hassle free, no cost returns. If you are not satisfied with your product, let us know within 14 days and we will arrange for a return. T&Cs apply.

How do I return?

Contact us at providing your order details and the reason why you’d like a refund.

How long does the refund take?

Once the refund has been issued, it can take up to 10 days to be reflected in your account statement. If you don’t see a refund after 10 days please get in touch with us again so we can look into the reasons behind it at